Privacy Policy

Effective Date: 12th September 2025

Early Bird (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

  • Personal details: name, email address, billing/shipping address, and phone number.
  • Payment details: processed securely via our payment providers – we do not store full card details.
  • Account details: if you create an account with us.
  • Order information: purchase history and preferences.
  • Technical information: IP address, device type, browser, and interaction data collected via cookies and analytics tools (Google Analytics 4, Google Tag Manager).

2. How We Use Your Information

  • Process and fulfil your orders.
  • Communicate with you about orders, products, and promotions.
  • Improve our website, products, and customer service.
  • Monitor site usage and trends through analytics tools (GA4, GTM).
  • Comply with legal obligations, such as tax and reporting requirements.

3. Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience and to track website performance.

  • Analytics: We use Google Analytics 4 and Google Tag Manager to understand how visitors use our site.
  • Preferences: Cookies may store your site settings (e.g., shopping cart, login state).
  • Advertising: Cookies may be used to personalise ads and measure effectiveness.

You can control or disable cookies through your browser settings.

4. Sharing Your Information

We only share your personal information with:

  • Service providers: payment processors, delivery companies, analytics providers – necessary to operate our store.
  • Legal authorities: where required by law.

We do not sell your personal information to third parties.

5. Payment Security

Payments are handled by trusted third-party providers (e.g., Shopify Payments, PayPal). These providers use industry-standard security measures. We do not store your complete payment details.

6. Age Restrictions

Our website and products are intended for customers aged 18 and over. We do not knowingly collect or process information from minors.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at: sales@earlybirdvapes.com.

8. Data Retention

We keep your information only as long as necessary for the purposes outlined above, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Early Bird
Email: hello@earlybirdvapes.com